FAQs - Fequently Asked Questions

frequently-asked-questionsComplete Property Solutions is a trusted provider of multi-trade property services across southern Spain. What makes us different is the way we combine convenience, professionalism, and reliability into every project we take on. Instead of clients needing to juggle multiple contractors, we bring all trades under one roof — from plumbers and electricians to builders, roofers, and solar specialists. Every job we handle is overseen by a dedicated project manager who ensures the work runs smoothly, on schedule, and to the highest standards. With over 60 years of combined experience in property improvements and solutions, we have the knowledge and skills to handle both simple repairs and large-scale projects. We also pride ourselves on only employing vetted, qualified, and fully insured tradespeople, which means you can trust us to deliver excellent service every time.

faqsOne-stop solution for all property trades and services

faqsEvery job overseen by a dedicated project manager

faqsOver 60 years of combined industry experience

faqsFully vetted, insured, and qualified tradespeople

faqsCommitment to delivering excellence every time

frequently-asked-questionsWe have been proudly established in Spain for over three years, building a strong reputation for reliability and professionalism across the Costa del Sol, Cádiz, and Gibraltar. While we are a relatively young business here, our team brings together more than 60 years of combined experience in property solutions and improvement. This balance of fresh energy and long-standing expertise means we offer clients the best of both worlds: modern, efficient service underpinned by decades of practical know-how. Our rapid growth in Spain is down to our dedication to delivering excellent results, assigning project managers to every job, and ensuring that all work is carried out by qualified and trusted tradespeople.

faqsEstablished in Spain for over three years

faqs60+ years of combined industry experience

faqsGrowing reputation for quality and reliability

faqsTrusted across Costa del Sol, Cádiz, and Gibraltar

faqsProfessional, forward-thinking approach to property care

frequently-asked-questionsWe work with both English-speaking and Spanish-speaking clients, as well as many international homeowners who have chosen Spain as their base. Our team is experienced in working with a wide range of customers, and we pride ourselves on clear communication at every stage of a project. Whether you are a local resident, an expat, or a landlord managing properties from abroad, we ensure that all instructions are understood, and that your project is carried out smoothly and to a high standard. By combining bilingual support with professional project management, we make our services accessible to everyone, regardless of background.

faqsServices available to English-speaking, Spanish, and international clients

faqsClear communication always prioritised

faqsExperienced working with expats and second-home owners

faqsBilingual team ensures nothing is lost in translation

faqsAccessible and professional support for all clients

frequently-asked-questionsAll of the tradespeople we work with are fully vetted, qualified, and insured professionals that we have personally tested and approved. Some are employees within our core team, while others are trusted subcontractors who meet our exacting standards. Regardless of whether they are in-house or subcontracted, we only send tradespeople who have been carefully selected for their skills, reliability, and professionalism. This means every client benefits from the same high level of service, no matter the job. Every project is overseen by a project manager to ensure smooth scheduling and quality control.

faqsCombination of employees and trusted subcontractors

faqsAll tradespeople vetted and personally tested

faqsFully insured and qualified professionals only

faqsProject managers oversee every job for quality assurance

faqsConsistent high standards across all trades and services

frequently-asked-questionsTrust is at the heart of our business. We understand how important it is for clients to feel safe and confident when tradespeople enter their homes or businesses. That’s why every person we work with has been fully vetted, qualified, and personally tested before being approved to represent Complete Property Solutions. Our tradespeople are also fully insured, and we assign a project manager to oversee each job, ensuring accountability and professionalism from start to finish. We only work with individuals who share our values of honesty, reliability, and quality workmanship.

faqsAll tradespeople carefully vetted and approved

faqsQualifications and skills personally checked

faqsFully insured professionals for peace of mind

faqsEach job monitored by a project manager

faqsFocused on honesty, reliability, and professionalism

frequently-asked-questionsYes, every tradesperson we work with undergoes thorough checks before joining our team. We verify their qualifications, review their previous work, and ensure they have the necessary insurance in place. Beyond this, we personally test their skills and monitor their work closely to ensure it meets our high standards. By carrying out these checks, we guarantee that only the most reliable and professional tradespeople represent Complete Property Solutions. This gives our clients the confidence that every job will be handled with care and competence.

faqsFull background checks carried out on all tradespeople

faqsQualifications and insurance verified before approval

faqsSkills personally tested and reviewed

faqsOngoing monitoring to maintain standards

faqsCommitment to client safety and satisfaction

frequently-asked-questionsWe aim to respond to all client enquiries as quickly as possible, usually on the same day. Whether you contact us by phone, email, or through our website, one of our team will reply promptly to discuss your needs. For emergencies, we prioritise immediate response and dispatch a tradesperson without delay. For planned jobs, we’ll provide a free, no-obligation quote and work with you to schedule the job at a time that suits you. Our efficient communication and project management mean clients are never left waiting for answers.

faqsSame-day responses to most enquiries

faqsEmergency callouts prioritised immediately

faqsMultiple contact options (phone, email, website)

faqsFree quotes arranged quickly for planned jobs

faqsClear communication from start to finish

frequently-asked-questionsNo, we do not charge for providing a quote or carrying out an initial site visit. We believe in transparency and fairness, which means our clients can get an accurate, no-obligation estimate before any work begins. During the site visit, we assess your requirements, answer your questions, and explain the process so you have all the information you need. Only once you are happy with the details do we proceed to schedule the job. This approach ensures peace of mind and avoids any hidden costs or surprises.

faqsFree quotes provided for all jobs

faqsNo charge for initial site visits

faqsClear explanations of costs and process given

faqsNo hidden fees or unexpected extras

faqsClients fully informed before work begins

frequently-asked-questionsWe provide a complete range of property services, bringing together all the trades you might need under one roof. This includes plumbers, electricians, carpenters, joiners, locksmiths, builders, plasterers, glaziers, roofers, fencers, landscape gardeners, HVAC engineers, air conditioning specialists, and solar panel installers. Alongside this, we handle common jobs such as boiler installations, servicing, and repairs; air conditioning installations, servicing, and repairs; water leaks; garden tap installations; and full kitchen or bathroom fitting. By covering such a wide spectrum of services, we make it easy for clients to find trusted help for any property need.

faqsWide range of trades covered in one place

faqsPlumbing, electrics, carpentry, and more provided

faqsSpecialist HVAC, air conditioning, and solar services

faqsCommon jobs such as boilers, leaks, and taps handled

faqsFull kitchen and bathroom installations available

frequently-asked-questionsWe operate across a wide region of southern Spain, covering Málaga province, the Costa del Sol, and Cádiz, including Sotogrande, San Roque, Pueblo Nuevo, and San Enrique. We also extend our services to Gibraltar, ensuring clients there can benefit from the same trusted trades and professional support. Whether you live in a coastal apartment, a villa, or a rural property inland, we can reach you quickly. Our local knowledge means we are well-placed to respond efficiently to both routine work and urgent callouts across the region.

faqsServices provided across Málaga and the Costa del Sol

faqsFull coverage of Cádiz province, including Sotogrande

faqsProfessional support extended to Gibraltar

faqsResidential and commercial clients supported

faqsLocal knowledge ensures quick response times

frequently-asked-questionsYes, we provide an emergency call-out service because we know property issues don’t always happen during office hours. Whether it’s a burst pipe, a power cut, a broken lock, or a roofing problem after a storm, our team is on hand to respond quickly and efficiently. Emergencies can cause serious damage if left unattended, so we aim to attend as soon as possible, reducing stress and disruption for our clients. With experienced plumbers, electricians, locksmiths, and builders available, we can cover a wide range of urgent issues and provide fast, reliable solutions.

faqsEmergency call-outs available across Costa del Sol, Cádiz, and Gibraltar

faqsCovering plumbing, electrics, roofing, and more

faqsFast response times to minimise disruption and damage

faqsExperienced trades ready to tackle urgent issues

faqsReliable support, day or night

frequently-asked-questionsYes, project planning and management is one of our core strengths. For larger builds, renovations, or full property refurbishments, we assign a dedicated project manager to oversee every stage. From the initial consultation through to final delivery, we coordinate all trades, schedules, and materials to ensure the job runs smoothly. This approach eliminates delays, reduces miscommunication, and ensures that projects stay on time and within budget. With over 60 years of combined experience in property solutions, our team has the knowledge and structure needed to handle big builds with professionalism and efficiency.

faqsDedicated project manager for every large build

faqsFull coordination of trades, schedules, and materials

faqsProjects kept on time and within budget

faqsSmooth communication with one point of contact

faqsExperienced team with decades of combined expertise

frequently-asked-questionsYes, we can assist with the design stage and provide support with planning paperwork to make the process easier. Many property projects require detailed layouts, technical drawings, or applications to local authorities before work can begin. Our team can coordinate with architects, surveyors, and planners to ensure that everything is in order and submitted correctly. By managing this side of the process for you, we take away the stress of navigating paperwork and help keep your project moving forward without unnecessary delays.

faqsSupport with design, drawings, and layout planning

faqsAssistance with planning applications and paperwork

faqsCoordination with architects and surveyors

faqsGuidance to keep your project on track

faqsStress-free process with expert advice

frequently-asked-questionsYes, we understand that flexibility is often needed to keep projects running on time. For jobs that require a tight turnaround, we can arrange weekend work to ensure schedules are met. This is particularly useful for commercial clients who want minimal disruption during working hours, as well as homeowners keen to complete renovations quickly. By offering weekend availability, we make sure deadlines are respected and projects are delivered as promised. Your dedicated project manager will discuss availability with you and plan accordingly to keep everything on track.

faqsWeekend services available when required

faqsHelps keep jobs on schedule and avoid delays

faqsFlexible for both commercial and residential projects

faqsReduces disruption to business or home life

faqsPlanned in advance with your project manager

frequently-asked-questionsWe keep projects on time and within budget through careful planning and structured management. Every job we take on is assigned a project manager who oversees schedules, coordinates trades, and ensures that materials are sourced and ready when needed. We provide clients with clear timelines and costings upfront, so expectations are set from the start. By monitoring progress closely and communicating regularly, we can address potential delays before they become problems. Our years of experience allow us to deliver projects efficiently without compromising on quality.

faqsEvery project managed by a dedicated project manager

faqsClear timelines and budgets set from the start

faqsRegular communication to keep clients informed

faqsCareful coordination of trades and materials

faqsEfficient delivery without sacrificing quality

frequently-asked-questionsYes, we regularly work alongside architects and surveyors to deliver larger and more complex projects. By coordinating with these professionals, we ensure that all structural and design elements are properly aligned and that the project meets both practical and regulatory requirements. Our project managers act as the central point of contact, simplifying communication and keeping everything on schedule. This collaborative approach helps us deliver high-quality results that not only look great but are also built to last.

faqsCoordination with architects and surveyors included

faqsEnsures projects meet design and regulatory standards

faqsProject managers simplify communication

faqsSmooth collaboration keeps schedules on track

faqsHigh-quality, professional results every time

frequently-asked-questionsYes, we believe clear communication is key, which is why every client is given a single point of contact throughout their project. Your dedicated project manager will be responsible for updating you, answering questions, and coordinating the team. This eliminates the confusion of dealing with multiple trades directly and ensures that everything runs smoothly. Having one trusted person overseeing your project provides reassurance and accountability, so you always know who to turn to for updates or concerns.

faqsDedicated project manager for each client

faqsOne clear point of contact throughout the job

faqsEliminates confusion of dealing with multiple trades

faqsProvides accountability and reassurance

faqsKeeps communication simple and effective

frequently-asked-questionsYes, we can source all the necessary materials for your project, saving you time and hassle. Our team has strong relationships with trusted suppliers, ensuring that materials are of high quality and delivered on time. We’ll discuss your preferences and budget with you, then handle the ordering and logistics to keep your project moving smoothly. By managing this part of the process, we ensure consistency in materials, avoid unnecessary delays, and give you peace of mind that everything has been taken care of.

faqsMaterials sourced directly through trusted suppliers

faqsEnsures quality and consistency across the project

faqsDelivered on time to avoid unnecessary delays

faqsOptions tailored to your preferences and budget

faqsHassle-free service managed by our team

frequently-asked-questionsYes, we are equipped to handle both renovations of existing properties and the construction of brand-new builds. For renovations, we provide everything from small upgrades to full refurbishments, breathing new life into kitchens, bathrooms, and living spaces. For new builds, we coordinate the full process, from groundwork and construction to electrics, plumbing, and finishing. With project managers overseeing every stage and a full team of vetted trades, we can deliver projects of any size with professionalism and efficiency.

faqsRenovations from small upgrades to full refurbishments

faqsBrand-new builds managed from start to completion

faqsFull range of trades coordinated in-house

faqsProject managers oversee timelines and quality

faqsExperienced team able to handle projects of all sizes

frequently-asked-questionsYes, we provide aftercare and follow-up support to ensure our clients are completely satisfied once a job is completed. We don’t believe in simply finishing the work and walking away; instead, we stand by the quality of what we deliver. If any issues arise after the job, we are on hand to put them right quickly. Our guarantees and warranties on workmanship and materials also give clients peace of mind. This commitment to ongoing support is part of why so many clients trust us for repeat projects and recommend us to others.

faqsAftercare and follow-up support always available

faqsQuick resolution of any post-job issues

faqsWork covered by guarantees and warranties

faqsClient satisfaction a key part of our service

faqsLong-term relationships built on trust and reliability

25 Aug 2025

By Administration

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